Withdrawal Information

EU, EEA and United Kingdom

Consumers in the EU, EEA and United Kingdom generally have a fourteen-day right of withdrawal from contract formation. For digital content not supplied on a tangible medium, that right expires once the consumer has expressly agreed to performance beginning within the withdrawal period, acknowledged the loss of the right, received the contract confirmation and performance has begun.

Australia and New Zealand

There is no general statutory cancellation right for this one-off digital purchase merely because the customer changes their mind. All mandatory remedies for faults, misleading statements or lack of conformity remain available under the Australian Consumer Law or the New Zealand Consumer Guarantees Act and Fair Trading Act.

Canada

There is no single Canada-wide general cancellation right for this one-off digital purchase merely because the customer changes their mind. Mandatory rights of the purchase province remain available, including where required pre-contract disclosures or an opportunity to correct errors were missing, the contract copy was late or supply did not begin on time. An unambiguous notice may be sent to Based on Genes or Paddle; any refund due will be initiated within the applicable statutory period.

Notice

While an applicable right still exists, an unambiguous statement may be sent to contact@basedongenes.com or Paddle.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Linus Ammer, handelnd unter Abakos-Systeme, Schönrain 10, 84152 Mengkofen, email contact@basedongenes.com:

I hereby withdraw from my contract for Based on Genes – full access to all scores. Ordered on: ____. Order/transaction number: ____. Name: ____. Email: ____. Address: ____. Date: ____. Signature only for paper notice: ____.